Run your eBay business without the copy and paste.
From a phone photo to a live listing, and from a sale to a label, customs papers, tracking and an invoice. We built it for our own industrial parts business, which ships all over the world.
- Orders arrive from eBay every five minutes, with the shelf location of every part.
- Compare FedEx, GLS, DPD and UPS on one screen and print the label with its paperwork.
- Buyer messages are sorted and drafted by AI. A person approves every reply.
The system in use
The order desk: every part with its photo, stock and box
The listing tool: phone photos and a spoken note in, eBay listing out
Built for our own warehouse, shipping worldwide.
We built this for our own industrial automation parts business: servo drives and PLC modules, sold on eBay to buyers around the world. Every feature on this page runs in our warehouse today.
Read how it was builtWhat it costs you today.
- Copying buyer addresses from eBay into the carrier website.
- Typing customs forms by hand, then a parcel sits in customs because one field was wrong.
- Answering the same buyer questions all day.
- Writing listings from tiny nameplates, one part number at a time.
What it does today
Everything below is in daily use. Anything still on the roadmap is not on this page.
- 1
Listing from a phone photo
Staff photograph the part and say the quantity and condition out loud; the spoken note fills those fields once they confirm. The nameplate is read, and the title, description, brand, part number and type are drafted. eBay’s category is suggested. A person sets the price and publishes with one tap.
- 2
Orders in every five minutes
eBay orders sync on their own, next to classifieds and manual orders. Each line is matched to the shelf, box and pallet it sits in.
- 3
Addresses checked before the label
Postcodes and field lengths are checked against each country’s rules, so a bad address is caught at the desk, not at the depot.
- 4
Packing on a phone or a desk
The pack screen shows the part, its exact location and a saved box size. Weights, multi-box orders and kits are handled.
- 5
Carrier rates side by side
FedEx directly, plus GLS, DPD and UPS through a shipping aggregator. Pick the cheapest or the fastest, or split a heavy order across waybills.
- 6
Customs papers drafted
Customs descriptions and tariff codes are drafted, and the commercial invoice goes to FedEx electronically with the shipment.
- 7
Tracking back to eBay
When a label is booked, the tracking number goes to the eBay order on its own.
- 8
Invoices with the right VAT
Invoices go out through számlázz.hu with the right VAT for home, EU reverse-charge and export sales, one at a time or in batches.
- 9
Buyer messages sorted
Messages are fetched every two minutes, sorted by AI into topics and drafted. A person approves every reply. Warranty messages go to their own queue.
- 10
Stock and offers
Stock can sync back to eBay per listing, kits included. Best Offers are logged and answered from the same desk.
Watch an order go through.
An order comes in, is paired with its part, packed on a phone and booked with the carrier, and your team only packs and approves. It runs on eBay today, and we connect Shopify, Etsy and your other sales channels to the same desk.
On the phone
Invent
Packers see which pallet and which box to pick from, and what kind of crate it is
ICE
Photograph a part on the bench, with its pallet and box on screen
Invent
Carrier quotes for the parcel side by side, and one tap books the label
ICE
Say the quantity and condition out loud; they fill in once you confirm
Invent
Scan the crate to be sure it is the right one before packing
ICE
Uploads run while you keep shooting, and the labels are read
Invent
The packer’s queue, with each part’s photo and the box it sits in
Invent
Scan any box and see what is inside it
What the manual work costs you today.
Your numbers, your estimate. On the call we replace the guesses with measured minutes.
0
a year
0
hours of manual work a month
0
full-time people
Where the time goes
This is only what the manual work costs today. How much of it software can take over is what we measure on the call.
We’ve built this before.
You leave with a written plan.
After the call you get your own Ops Leak Map: your steps, your minutes, what to fix first and what it would cost. Yours to keep, even if you never hire us.
Book my free Ops Leak Map callOps Leak Map
Example · illustrative numbers
Example: a parts seller with 18 people and about 900 orders a month
Every manual step from order to invoice, timed, with what we would automate first.
| Step | Today | Min / order | Fix | Priority |
|---|---|---|---|---|
| Copy order into carrier site | by hand, 2 carriers | 3.0 | one-click label from the order | P1 |
| Customs paperwork (non-EU) | typed per parcel | 4.5 | generated + filed with the label | P1 |
| Address problems | found at pickup | 1.0 | checked when the order lands | P2 |
| Invoice | retyped in számlázz.hu | 2.0 | issued automatically, VAT rules applied | P1 |
| Buyer messages | read one by one | 1.5 | sorted + drafted, a person approves | P2 |
| Stock across channels | end-of-day spreadsheet | 0.5 | synced on every sale | P3 |
Total manual time: 12.5 min / order ≈ 188 h / month
Recommended first step: First fixed-price milestone: labels + customs + invoices (P1). Pays back first; the rest waits until it has.
Three founding places for the order desk.
Your eBay orders come in checked, your packer's phone shows the box, and the label prints with its tracking. The first step runs on your own orders by week 4, or that step's payment comes back.
- Founding Order Desk
- $22,500 fixed€20,500 fixed
- Order Desk Core's scope, paid in 3 milestones. Core on its own starts at $24,000.Order Desk Core's scope, paid in 3 milestones. Core on its own starts at €22,000.
Paid in three steps
- 1
30% of the price
Orders in with address checks, labels and tracking on your carrier. Running on your own orders by week 4.
- 2
40% of the price
The packing screen on the phone with the boxes, your stock and its locations.
- 3
30% of the price
Invoices through your tool, the switch-over and training.
What the founding place includes
- Order Desk CoreeBay orders in with address checks, the packing screen on the phone, labels and tracking on your carrier, invoices through your tool, stock and locations.
- Ops Leak MapEvery step from order to invoice timed with you before we build, so the first milestone goes where your hours go.
- Shelf and box labelsYour location codes as QR and text labels, ready for sheets or a thermal printer.
- Carrier rate checkYour last 3 months of shipments priced across carriers.
- 90 days of fixesFixes and small changes for 90 days after go-live, instead of 60.
- A third training sessionOffice, packing bench and stock, one session each.
- Ops Care held at $450 a monthOps Care held at €410 a monthHosting, monitoring, backups and eBay, carrier and invoicing changes for 24 months at the founding rate, instead of $600.Hosting, monitoring, backups and eBay, carrier and invoicing changes for 24 months at the founding rate, instead of €550.
- Full held at $18,000Full held at €16,000Add several carriers, customs papers, buyer messages, the month pack, Lister and Warehouse at today's price difference for 12 months.
Our promise
If the first milestone is not running on your own orders by the end of week 4 after we have your eBay, carrier and invoicing access, and the delay is ours, its payment comes back. You keep what we built, and your data.
If the delay is on your side (access not given in week 1, or two demos missed in a row), the date moves by the same number of days. After 3 weeks of delay on your side the founding price and the guarantee lapse, and the place goes to the next seller.
Who this is for
- You sell on eBay, with at least 150 orders a month.
- You pay at least one person besides the owner to pack.
- You already ship with FedEx, UPS, GLS or DPD.
- You invoice through számlázz.hu. Other invoicing tools are quoted on the call.
- One person can give 1 to 2 hours a week and a 30-minute weekly demo.
- You agree to a case study with your name at day 60, with your OK on every word.
- Under 150 orders a month with nobody on packing. We say so on the call and point you to off-the-shelf tools at around $120 a month.
Weigh the price against your own number first: the calculator above puts a cost on the hours your team spends on these jobs today. Custom inventory systems are reported at $35,000 to $70,000 elsewhere. Mid-range inventory software costs $349 to $1,199 a month for as long as you use it, and still leaves carriers, customs and invoices to you.
3 founding places until 31 Dec 2026. Builds start one at a time; you get your start date on the call.
Your eBay orders on labels in 4 weeks.
We connect your eBay store, your carrier and your invoicing, and the packer's phone shows which box each part is in. You keep shipping the way you do now until you switch.
- Package
- 4-Week eBay Order Desk
- Timeline
- Lister live in 2–3 weeks; Order Desk first step by week 4, all of it in 6–16 weeks
- Investment
- Warehouse $4,900Lister $6,900 + $290 a monthFounding Order Desk $22,500 for 3 sellers until 31 Dec 2026Order Desk Core from $24,000Full from $42,000Ops Care $600 / $1,200 a monthWarehouse €4,500Lister €6,400 + €270 a monthFounding Order Desk €20,500 for 3 sellers until 31 Dec 2026Order Desk Core from €22,000Full from €38,000Ops Care €550 / €1,100 a month
- The Warehouse fee is credited in full if you build an Order Desk within 6 months.The Warehouse fee is credited in full if you build an Order Desk within 6 months.
Weigh the price against your own number: the calculator above puts a cost on the hours your team spends on these jobs today.
What you get
- Ops Leak MapEvery step from order to invoice timed with you before we build, so the first step goes where your hours go.
- Warehouse creditIf you started with the 2-Week Warehouse Map, its fee is credited in full against the Order Desk within 6 months.
- Carrier rate checkYour last 3 months of shipments priced across carriers.
- TrainingTwo sessions in Core (office and packing bench), three in Full.
- Fixes after go-live60 days of fixes and small changes in Core, 90 days in Full.
- Lister and Warehouse in FullFull includes the listing tool and the warehouse model on your live stock.
Our promise
Fixed price per step. The first step runs on your own orders by week 4, or its payment comes back. You can stop after any step, and you keep what we built, and your data.
Who this is for
- You sell on eBay or several channels and ship parcels every day.
- Someone besides the owner packs.
- You ship with FedEx, UPS, GLS or DPD, or want to.
- One person can give 1 to 2 hours a week and a 30-minute weekly demo.
Not a fit
- A handful of orders a week with nobody on packing. Off-the-shelf tools at around $120 a month fit better, and we say so on the call.
Start free
Ops Leak Map
We go through every manual step from listing to invoice with you, time each one, and show which ones software should take over first. The map is yours to keep, whatever you decide.
3 founding places until 31 Dec 2026. Builds start one at a time; you get your start date on the call.
Before you book.
Aren’t there apps for this already?
Yes, and if one fits we will say so on the call. We build when your carriers, customs, invoicing or parts don’t fit the box, or when you pay for five tools that don’t talk to each other.
Does it send messages to buyers by itself?
No. AI sorts each message and drafts a reply. A person reads and approves every reply before it goes to eBay.
What about warranty claims and returns?
Warranty messages land in their own queue and a person decides what to do. The system does not judge claims on its own today.
Which printers work?
Labels come out as PDFs with their paperwork merged, and print from the browser on a thermal label printer like a Zebra.
We ship to the US and the EU. Can it handle customs and VAT?
Yes. It drafts customs descriptions and tariff codes, sends FedEx the commercial invoice electronically, and invoices through számlázz.hu with the right VAT for home, EU and export sales.
Do we have to move everything at once?
No. We start with one fixed-price step, usually labels and customs, while your current process keeps running. The first step runs on your own orders by week 4, or its payment comes back.
Before the call, two short guides: the integrations behind our own order desk and when Zapier is enough and when it is not.
Ops Leak Map: free, 30 minutes.
We go through every manual step from listing to invoice with you, time each one, and show which ones software should take over first. The map is yours to keep, whatever you decide.