The step needs your own rules
Our invoices pick the VAT line per buyer: Hungarian VAT at home, reverse charge for an EU business with a valid VAT number, zero-rated export outside the EU. A connector moves fields; it does not know your tax position.
Zapier and Make connect popular apps with ready-made steps and charge by how much work runs through them each month. For a simple step between two well-known apps, they are the right first try, and Zapier’s free plan covers 100 tasks a month [1].
A custom integration is the alternative when the step needs your own rules, when one of your systems is not in the list, or when a run that happens twice costs money. We build those, and this page is the honest version of when each one fits.
If all four are true, use a connector and keep your money.
Each sign comes from software we run. The order desk of our parts business is the example for most of them; see everything it connects.
Our invoices pick the VAT line per buyer: Hungarian VAT at home, reverse charge for an EU business with a valid VAT number, zero-rated export outside the EU. A connector moves fields; it does not know your tax position.
For our parts business we tried the shipping tools you rent by the month. None of them knew about Hungarian clearance forms or számlázz.hu, so we wrote those connections ourselves.
The bookshop’s checkout marks an order paid exactly once, and recovers the order if the payment provider’s message goes missing. An invoice is issued once and refuses test orders.
The packer needs a phone queue that says which shelf and box to pick from. That is an app, with the integrations behind it.
In the CRM we built for Iron Rainbow, even phone calls are transcribed on our own servers.
Prices change, so the numbered links go to each tool’s own pricing page.
For another no-code connector, Make is the usual comparison. For a self-hosted tool, n8n publishes a version you can run on your own server. When the step needs your own rules, a screen for staff or must never run twice, the alternative is a custom integration.
Both connect apps without code and charge monthly by how much work runs through them: Zapier counts tasks, Make counts credits. Both have a free plan. Compare them on the two apps you want to connect, since that is where they differ most.
To start, yes: you pay for a build instead of a monthly fee. It pays back when the step runs hundreds of times a month, when mistakes cost money, or when staff would otherwise check and fix every run.
Yes, and it is a good way to learn what the step needs. Keep a list of every time someone fixed a run by hand: that list is most of the specification.
Read on October 27, 2026. Prices and terms change, so check the current page before you decide.
Thirty minutes with us. Tell us the step and how often it runs. If a connector does it, we say so and you keep your money.